Privacy Policy

Last updated: December 1, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, password)
  • Billing information (payment details, invoices)
  • Usage data (system logs, analytics)
  • Communication data (support tickets, emails)

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process payments and send invoices
  • Respond to support requests
  • Send service updates and security alerts
  • Improve our services and develop new features
  • Detect and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in our operations
  • Law enforcement when required by law
  • Business partners with your consent

4. Data Security

We implement appropriate security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

7. Cookies

We use cookies to maintain your session, remember preferences, and analyze usage. You can disable cookies in your browser settings, but this may affect functionality.

8. GDPR Compliance

For users in the European Union, we comply with GDPR regulations, including data portability, right to erasure, and consent management.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or service notification.

11. Contact Us

For privacy concerns or data requests, contact: privacy@litehost.carphatian.ro